30-Day Return Policy

No questions asked. Return any new item within 30 days of delivery for a full refund.

The policy

  • 30 days. The window runs from the day your order is delivered.
  • No questions asked. Changed your mind, ordered the wrong size, the cabinet did not work out — it does not matter. We take it back.
  • Full refund. Refunded to the original payment method once the unit arrives back. No restocking fee.
  • Everything we sell new. Monitors, replacement parts and accessories alike.

How to start a return

Call (877) 922-6707 or email orders@endtrading.com with your order details and we will issue a return authorization the same business day. Pack the unit the way it arrived — the original carton and foam are best — and send it back. The refund goes out as soon as the unit reaches our Hollywood, FL shop.

Returns vs. warranty

Returns are for orders you decide not to keep. If a monitor develops a fault, that is a warranty matter instead: new units carry the 3-year manufacturer warranty from Goldfinger, and in-warranty claims are handled by Goldfinger directly. Once a unit is outside the manufacturer window, we repair it at our own bench for $45 labor plus parts — see out-of-warranty repair.

Repair work is billed as a service and is not covered by this return policy.

Need to send something back?

Call (877) 922-6707, Mon-Fri, 9am-5pm ET, and we will issue the return authorization on the spot.